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Credit & Collections Manager

This position is to engage, manage and work to directly to improve the activities of the credit department for the organization. Determine what new accounts will be established for new customers by reviewing and researching credit payment history and obtain further information if necessary. Will evaluate, provide analysis, conclusion and recommendations to determine credit line amounts and communicate this information to customers and other team members of the company. Will review and adjust credit lines on a regular basis or when requested for existing accounts and will revoke lines of credit upon receipt of external information pertinent to financial strength of account. Enforce the company’s credit policy. In this role, will be engaged in conducting credit investigations and collecting delinquent accounts and will communicate all credit related issues to senior management.




Massillon, Ohio


Municipal water, wastewater treatment, sewer bypass, lift station bypass, dewatering, construction dewatering, fluid transfer, industrial maintenance, utilities, infrastructure, environmental.


• Create a credit risk management environment of an acceptable quality, in terms of established credit guidelines • Assist in developing sound, acceptable credit policies • Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution. • Interact with customers to obtain additional credit information to support credit lines • Reconcile transactions and balances to maintain accurate accounts • Initiate credits and adjustments to customer accounts within company policy limits • Check for credit viability on requests for extended terms, and evaluate various adjustments or exception documents • Submit requests to senior management and supporting documentation for accounts requiring credit lines • Research and make decisions on finance charges • Maintain bad debt and bad debt recovery records • Monitor receivables and collections and provide updates of receivables and provide appropriate reporting procedures • Identify problem accounts and provide regular updates of receivables to management • Negotiate payment programs with delinquent customers • Identify accounts requiring collection agency or legal action and coordinate collections with third party contractors • Monitor violations of credit policies, provide analysis, conclusion and recommendations, present findings to senior management and suggest actions/penalties to be taken when appropriate • Develop processes and procedures for evaluating customer financials and setting and changing credit lines/limits, as well as credit holds; implement liens as necessary to major delinquent account as approved • Generates legal documents used in the credit function Institute and maintain company’s certificates of insurance requirements.

Desired Experience

Minimum Job Requirements: 3-5 years’ experience in managing Accounts receivable collections, ability to evaluate credit application and assign credit limits. Experience in a credit management function; Microsoft Office products. Understands purpose of legal documentation and terms and conditions of the company’s rental contracts and company’s products. Knowledge of financial statements and cash flow analysis, industry/market credit research. Has worked in similar industry.


Compensation is commiserate with applicants experience



Associates or Bachelor’s Degree preferred


Compensation is commiserate with applicants experience

This position is offered by E-Tank, Ltd.

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